Return Policy

Return Policy



Last updated August 17, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.

RETURNS
All reaturn will be postmarked within thirty (30) days Of the purchase date. All returned. items must be in new and unused condition, with all original tags, and levels attached.

RETURN PROCESS
We reserve the right to refuse service to anyone for any reason at any time.

To return an item, please email the customer service at [email protected] to obtain a Realm Merchandise Authorization (RMA) number. Miler receiving a RMA number, place the kern securely In its original packaging and Include your proof of pur.ase, and Mall your return to the following address:

The addresses will differ product by product (please Contact US for address)
Attn: Return,
RMA #
(give you instruction by mail)

____________ . ____________
China

Please note, you will be responsible for all return Shipping Charge, We Strongly recommend that you use a trackable method mall your return.

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least sixty (60) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

EXCEPTIONS
For defective or damaged products, please contact us at the Customer Service number below to arrange a refund or exchange.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

Please Note
• A 25% restocking fee will charged for all returns.
• Sale itmes are FINAL SALE and Cannot be return.

QUESTIONS(if applicable)
If you have any questions concerning our return policy, please contact us at:
1 315 902 2001
[email protected]